Customer Profile Services
Service Purpose
Improve operational management level
service content
Focusing on customer needs, establishing a comprehensive equipment file for the entire mine, and through precise data analysis, achieving safe and predictable equipment operation as well as convenient equipment upgrades.
Technical upgrade services
Service Purpose
Realize unmanned management
service content
Deeply optimize the process flow, upgrade the original operating mode of equipment software and hardware, and optimize the intelligence, stability, and safety of the equipment.
Equipment maintenance services
Service Purpose
Restore device functionality
service content
Timely response, fault analysis, plan formulation, customer response within 2 hours by phone or letter, on-site issues resolved within 8 hours. Provide efficient, highly professional, and transparent services throughout the entire process.
